✦ Matan — the AI concierge for WhatsApp Business

Your whole business. On WhatsApp.
Powered by AI.

One AI brain connected to every system you run — CRM, ERP, calendar, accounting, tasks. Customers get instant service 24/7. Your team — sales, service, techs, execs — runs the whole business from their phone.

Connects to every system you already use
T
Matan · Sales agent
Live on CRM + ERP
How many Mac Studio units in stock? And what's the price for 'Golan & Co.'?
127 units in stock ✓ Golan & Co. ordered ₪842K YTD (6,240 units). MoM growth +18%. Margin on this SKU: 42% — you can offer up to 18% off and still hold 29% margin.
Prep a quote for 25 units at 15% off.
✓ Quote #4281 created and emailed to the client. Total: ₪198,750 + VAT Logged in CRM · Follow-up reminder set for Wed 10:00
The Problem

You're leaking money. With customers AND inside your team.

Customers don't wait

Over 70% of customers expect a WhatsApp reply within 10 minutes. At night, on weekends, during meetings — they go to your competitor.

🧩

Your team wastes hours switching tools

A sales rep opens the CRM, the ERP, the inventory, the calendar — just to answer 'is it in stock and what's the price?'

🌫

Management works in the dark

How many hot leads are open right now? What did we close today? Which big client stopped buying? No real-time answer.

Who it's for

Everyone in the company. Same WhatsApp. Same brain.

Matan isn't a customer chatbot. It's a conversational interface to every system you run — serving customers outside AND your team inside.

👥

Your customers

Instant 24/7 replies in natural language, no waiting for a rep.

  • "What's the status of my order?"
  • "Book me an appointment for Wednesday"
  • "I'd like to return the item I received"
💼

Sales

Inventory, customer history, prices, and quotes — one chat instead of 6 screens.

  • "Stock on SKU X and price for client Y?"
  • "Generate a 20-unit quote, 12% off"
  • "List my hot leads for this morning"
🛠

Customer service

Open tickets, track statuses, send follow-ups — without bouncing between 3 support tools.

  • "Open a ticket for client Z about a leak"
  • "Show all open tickets Yossi touched yesterday"
  • "Send the install guide for product X to the client"
👔

Managers & executives

Real-time situational awareness. Smart alerts. Data-driven decisions — on the go.

  • "Give me a 30-second summary of today"
  • "Which top-5 clients stopped buying in the last 90 days?"
  • "How many meetings this week and where's my free time?"
🔧

Field technicians

Calendar, addresses, call history, parts inventory — right to the device on the way to the site.

  • "What's my next call and what did the client report?"
  • "Mark this call done and send the invoice"
  • "Do I have this part on the van?"
How it works

Three steps. Less than a week.

Once connected, the system learns your business, products, customers, and SOPs — and starts serving everyone.

01

Connect

Hook up your WhatsApp Business number and every system you use — CRM, ERP, calendar, accounting, task management, store. No plugins, no code.

02

Onboard

We implement your business knowledge, write separate playbooks for customers and each team role, configure role-based permissions, and personally train your team.

03

Go live

The AI replies in fluent language, works with your team from their phones, updates your systems in real time, and alerts managers to hot leads and urgent issues.

Features

Everything you need. One platform.

One AI engine with separate permissions for customers and team — connected directly to all your systems. No stitching, no code, no IT team.

🤖

Context-aware AI

Remembers past conversations, detects intent (booking / complaint / purchase / inquiry), and knows when to escalate to a human.

🔌

Connected to every system

Any CRM, any ERP, any calendar, any accounting tool, any task manager. If it has an API — we connect to it.

🎭

Role-based access

Customers see only what they should. Sales sees prices. Management sees everything. Every user gets their own tailored agent.

🔥

Smart lead scoring

Every conversation is automatically classified COLD / WARM / HOT, with alerts to managers the moment someone turns hot.

📄

Auto-generated documents

Quotes, invoices, orders, work reports — generated, signed and sent without ever leaving WhatsApp.

📊

Real-time dashboard

How many hot leads, who's handling what, response times, conversion rates, peak hours — all on one screen.

Integrations

If it has an API — we're connected.

We don't make you replace anything. Matan hooks into the systems you already use via secure OAuth, and syncs data in real time, both ways.

Salesforce
HubSpot
Pipedrive
Monday.com
Zoho CRM
Dynamics 365
SAP Business One
Priority
NetSuite
Odoo
QuickBooks
Xero
חשבשבת
Google Sheets
Google Calendar
Outlook
Calendly
Jira
Asana
ClickUp
Notion
Linear
Trello
Slack
Microsoft Teams
Gmail
Shopify
WooCommerce
Stripe
Airtable
Zendesk
Intercom
Freshdesk
Mailchimp
Salesforce
HubSpot
Pipedrive
Monday.com
Zoho CRM
Dynamics 365
SAP Business One
Priority
NetSuite
Odoo
QuickBooks
Xero
חשבשבת
Google Sheets
Google Calendar
Outlook
Calendly
Jira
Asana
ClickUp
Notion
Linear
Trello
Slack
Microsoft Teams
Gmail
Shopify
WooCommerce
Stripe
Airtable
Zendesk
Intercom
Freshdesk
Mailchimp
Supported categories
Any CRM
Any ERP
Any accounting tool
Any calendar
Any task manager
Any online store
Any support tool
Any lead management
Pricing

Transparent pricing. No surprises.

One-time setup fee + monthly plan. All plans include every feature and every integration.

One-time

Setup & implementation

₪4,900
one-time · typically recouped in month one
  • Full integration of all your systems (CRM, ERP, calendar, store, accounting)
  • AI training on your business knowledge, products, services and SOPs
  • Separate conversation playbooks for customers and every team role
  • Role-based permissions — who sees what, who can act on what
  • Hands-on team onboarding + 30 days of VIP post-launch support

Monthly plans

Starter
₪890
per month

For small businesses starting on WhatsApp Business, 3-5 team users

  • 1,000 conversations / month
  • Up to 5 team users
  • 1 WhatsApp number
  • All integrations
  • Email support
Get started
Enterprise
Custom
from ₪6,900 / month

For larger organizations with 25+ users and higher security requirements

  • 10,000+ conversations / month
  • Unlimited team users
  • Dedicated account manager
  • Custom integrations
  • Enterprise SLA & security
  • On-premise option available
Talk to us
Overage: ₪1.50 per conversation
A conversation = all messages with one customer or user within a 24-hour window (per Meta WhatsApp Business). Internal team messages — free and unlimited.
FAQ

Everything you wanted to know

Does it work with my existing WhatsApp number?

Yes. We connect your WhatsApp Business number through Meta Cloud API — same number, same experience for your customers, same look.

Who's this for — customers or the team?

Both. That's the point. One AI brain with separate permissions. Customers see what they should. Sales reps see inventory, pricing and history. Management sees everything. Every user in the company gets an agent tailored to their role.

How does it talk to my systems?

Through secure OAuth integrations. Any CRM, ERP, calendar, accounting tool or task manager with an API — we connect. During setup we implement your business logic so the AI knows when, how and why to act in each system.

What if the AI doesn't know the answer?

It detects that automatically and hands off to a team member — with a full summary of the conversation, the system it tried, and what the user asked for.

How is my data kept private?

All data is encrypted, stored in the EU (GDPR), and never used to train external models. ISO 27001 compliant and meets Israeli privacy regulations.

Do I need a technical team to run it?

No. Everything's done through a visual dashboard. You just need one manager checking in occasionally and stepping in when the AI asks for help.

What if I exceed my conversation quota?

₪1.50 per additional conversation. You'll get alerts approaching the limit — no surprises. Upgrade to a higher plan anytime with one click.

How long does setup take?

Between 3 and 7 business days — includes connecting all your systems, building playbooks and training your team.

Ready for your business to keep working when you're not?

15-minute call. We'll show you exactly how it'd look for your business. Zero commitment.